Auditing mentoring, consultancy and examining

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Measuring performance, maximising success

Susan, from Castle Metrics, says: I’m passionate about delivering a personalised consultancy service for smaller businesses, giving you as much or as little help and input as you need.

For food safety, this is usually to enable you to understand and implement HACCP systems, and particularly to achieve your certification.

I really enjoy developing a close and productive working relationship with each of my clients. We always start off by agreeing on what you want to achieve, and then make a clear plan of action so that we can work effectively towards your goals with a time-line in mind. You might call me in right at the start of your project, for example to create and train your HACCP team in food safety, HACCP and auditing.

Or you might be aiming for GFSI certification for the first time, and need help with everything, ranging from setting up and maintaining all the documents you’ll need, to implementing the whole food safety management system.

We plan it one step at a time in manageable chunks. Later on, your organisation might like my specialist help in a technical area, in setting up and conducting your system of internal audits, traceability exercises and mock recalls – and all of these are required for food safety management systems certification.

In addition to the SALSA Standard, I help businesses implement the BRCGS Standards, International Food Safety Management Systems Standards ISO 22000, FSSC 22000 and international standards for medical laboratories and calibration laboratories (ISO 15189 and ISO 17025).

I work as a subject matter expert and consultant in many areas of management systems compliance, for example the application of TACCP (threat analysis) and VACCP (vulnerability assessments).

I’m a Chartered Scientist and Chartered Biologist and have a background as a Laboratory Analyst (microbiology) as well as a PGCE teaching degree.